Introduction protects your personal integrity when you use our services. Therefore, we have devised a policy explaining how we process and protect your personal data. This policy could change at any time, so please be sure to always check what currently applies. The most recent version of this Integrity Policy will always be available on

This Integrity Policy applies to our online services.

Who is responsible for your personal data?

RTMP AB ( is responsible for how your personal data is processed and as such, is therefore responsible for ensuring that your personal data is processed correctly and in accordance with applicable laws and regulations.

Where is your personal data stored?

Any personal data about you that we collect will be stored within Europe and the European Economic Area. We do not share your personal data with third parties, except in situations where doing so is a requirement stemming from a legal obligation. In addition, may share your personal data with a third party in the situations stated below in this Integrity Policy.

What personal data is collected?

We collect information about you that is vital for your account at And through email correspondence that will be processed by us for the purpose of managing and administrating your account and correspondence with

How is your personal data used?

We use your personal data for the following purposes:


  • To be able to confirm your email address, and further functions forward
  • To answer your questions via email or via our customer service
  • To test and improve our systems and provide services
  • To prevent fraud or misuse of our services
  • In live streams, video, pictures and other media on

Storage time

We will never store your personal data longer than what is necessary to fulfil the purposes stated above and never longer than we are required to store your personal data in accordance with law. After that, your personal data will be deleted. We store invoices for the length of time required by the Swedish Accounting Act.

What are your rights?

You may, at any time, revoke or change the consents that you have granted or decline further advertising by visiting, contacting our customer service or via the mailings you receive from us.

You have, at any time, and free-of-charge once per year, the right to request a report from us about the information we have stored about you, the purpose for which your personal data is being processed and information on the source from which your personal data was collected. Any request to be provided with such information must be in writing and sent to our customer service at the address stated below.

If you feel that has processed your personal data incorrectly or in violation of applicable laws and regulations, you will also be entitled to request to have such personal data corrected, blocked or deleted. You can do this either via or by contacting our customer service.

We will deny your request for deletion if there are legal obligations preventing us from immediately removing certain information (such as those stated in the Swedish Accounting Act). It might also be the case that the processing is necessary so that we are able to establish, enforce or defend legal claims. When has such right by law, the company will continue processing your personal data even though you have requested to have it removed.

If you believe that we have incorrectly processed your personal data, you have the right to file a complaint with the regulatory authority in your country.

Who has access to your personal data?

Your personal data will not be transferred or sold to a third party for advertising purposes. Your personal data may, however, be disclosed to a third party if doing so is required in order to provide you with services. An example would be that we provide the data to a supplier who is responsible for delivering e-mail services, and of that kind.

The companies we use have entered into agreements with us and may only use the personal data that we have made available to them in accordance with our instructions. We are legally responsible for the processing carried out by our service companies.

How do we protect your personal data?

RTMP AB ( takes the technical and organizational security measures required by law to ensure that your personal data is not tampered with, lost, destroyed or accessed by unauthorized individuals. Our security procedures are constantly being updated to keep pace with technological developments.

All transactions that are made via our website where your personal data is used, are encrypted using SSL (Secure Socket Layer).

Cookie policy

A cookie is data that is sent from a website and then stored locally in the visitor's browser while visiting the website. When the visitor visits the same website again, the information that has been saved in the cookie can then be retrieved and used to notify the website about the visitor's prior activities.

We use cookies to help analyze traffic at and create a better user experience, which can, for example require that we save information about the visitor's choice of country, information about past visits to and which pages were visited at

By visiting, you have approved that we collect information about your visits with the help of cookies. If you do not approve of our use of cookies in this way, you should change the settings on your browser such that it does not accept cookies. You can also, at any time, delete the cookie files that have been stored on your computer. Read more under the help section about cookies in your browser.

Reservations accepts no liability for any copyright infringements. Any disputes will be referred to the European Consumer Centers Network, always follows the European Consumer Centers Network’s recommendations.

Force majeure

In the event of force majeure's obligations are suspended. If force majeure persists for longer than 2 months the customer and are entitled to annul the contract without any obligation to pay damages.

Force majeure includes, amongst other things, strikes, personnel sickness, transport disruptions, import/export bans, natural disasters and war irrespective of whether this occurs in the company or at the company's suppliers.